Email Address: You must use your organization’s email address. If you are signing up through a university or college, use the e-mail address supplied by your organization. Personal emails will not work.
Password: Do not use your organization password. If you forget your password, you can easily reset it.
Name: Use your real name. This helps to ensure security can identify you.
Phone Number: Provide your mobile number. If you are signing up for the first time on an iPad or tablet, use your mobile number (even if that is not a smartphone). In most situations, responders will use this to contact you.
Picture (optional): This will help responders identify you if you are in a crowded location.
Other optional Information: Your organization may set other fields e.g. your office number, a medical condition, or a physical limitation that will help the security team respond more effectively.
Profile Updates: Once you’ve signed up, you can open the SafeZone app and update your details at any time, except your email address. If you enter the wrong email, sign up again using the correct email address.
If you have problems downloading the app or signing up, use your nominated email address to send our support team a message.